My French Tour hopes to give you an unforgettable experience on the roads of Burgundy. We ask you to read the general terms and conditions of our business.
These terms and conditions are governed by the legal provisions for the transport of persons. By booking an experience with My French Tour, you fully accept the following conditions.
I ) Parties:
You, physical person, customer and us, My French Tour.
My French Tour has all the legal permissions to carry out the activity of transporting people for a fee.
My French Tour also benefits from all the compulsory legal insurance to carry out the activity of transporting people.
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Authorization to carry out the activity of transport vehicle for a fee: 2018/27/0000436.
Mandatory insurance No.
Headquarters at 17 Windmill Street, 71150 Rully.
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II ) Terms and conditions:
My French Tour offers a tourist-oriented passenger transport service in French classic cars. This service is generally referred to as a “tour.”
1 ) The duration of a tour is determined by the chosen offer and cannot exceed 1 hour more than the duration of the initial offer.
2 ) A tour includes the visit determined by the chosen offer,but may, in particular, by agreement between the customer and the driver, be changed if both parties accept this change without reservation.
3 ) The client can be accompanied by 6 other people of his choice in the Estafette at most. Indeed, the maximum transport capacity, not including driver is set at 7 people in our Estafette and 3 people in the 2CV. Children can enter the tour at any age, but the customer accept to travel in vehicules that are not equiped with seat belts at the back of the car. Thus, it is not possible to provide a child seat, which is mandatory for any child under 1m35 or under 10 years of age.
4 ) During booking a tour on the website, the customer fills out a form.
The customer must then provide:
– A valid email address.
– If possible, a valid telephone number (in case of difficulty in finding it at the point of meeting, or delay, the driver will try to contact the customer).
5 ) The meeting point is defined by My French Tour according to the client’s place of residence.
In the event of cancellation or modification caused by a physical issue or vehicle breakdown, the customer will be contacted and replacement options will be offered.
6 ) The tour ends where it started. However, it may be decided, by mutual agreement between the driver and the customer, that the drop-off place is different from the place of departure, provided that this location does not lengthen the journey normally made.
8 ) Payment and cancellations
– Payment can be made by the following means: Transfer before the turn, cash after the turn. The payment method can be changed upon request.
– Payment can be made in part (full payment) or in two parts (50% before the turn and 50% after the turn).
– The full price of the tour must be paid by the end of the tour.
Any full or partial cancellation, of your fact or of ours, and for any reason (prevention, force majeure, etc.) gives rise to a full refund if the cancellation is made 72 hours before the date of the service. If it is your fault, a 5% deduction will be applied to cover bank fees.
If the cancellation is our fault, you will be refunded in full, without deduction.
– If the cancellation is your fault and it takes place less than 72 hours before the date of the benefit,the amount committed will not be refunded.
The payment is worth accepting these Terms and Conditions.
Responsibility in case of cancellation by My French Tour.
My French Tour cannot be held responsible for the financial consequences resulting from a cancellation of its fact. The payment of the tour, in whole or in part, is worth accepting all the terms and conditions.
In the event of a cancellation, the customer undertakes not to damage the reputation of the company, by using any online system (such as customer review sites), or on a hardware medium.
9 ) On data privacy
We undertake never to pass on the personal data you pass on to us for the smooth running of a tour and its follow-up, neither for marketing use nor for anything else. The personally identifying data will be used exclusively to provide the service and possibly make a follow-up contact with you after the tour.
The only exception to this rule would be a reasoned request from a legal authority, in which case we could not deviate from it.
10 ) Legal information
My French Tour also benefits from all the compulsory legal insurance to carry out the activity of transporting people.
Authorization to carry out the activity of transport vehicle for a fee: 2018/27/0000436
Mandatory insurance No.
Headquarters at 17 Windmill Street, 71150 Rully
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